About Company
Serotonin is a marketing firm and product studio for transformative technologies. We bring breakthrough technologies to market and build ecosystems around them. With a team of former executives from ConsenSys, Chainlink, Bridgewater Associates, General Assembly, and more, Serotonin partners with top businesses and entrepreneurs on brand positioning, business partnerships, media relations, content, product marketing, and go-to-market strategy. We combine expertise in financial services, digital assets, and decentralized tech with data-driven methodology to ensure our partners’ marketing and PR is executed flawlessly, driving step-function growth.
Job Description
Summary
We are seeking a AI Automation Engineer with a sharp focus on leveraging best-in-class AI tools to streamline and elevate operational processes across Serotonins global business. In this role, you will be responsible for identifying opportunities, architecting intelligent workflows, and deploying advanced AI-driven solutions that scale with our operations.
This role will report directly to the General Partner and collaborate closely with senior leadership to drive automation, reduce manual tasks, and empower Serotonins teams with smarter systems and processes.
Responsibilities
- Analyze and audit cross-functional workflows to identify automation and optimization opportunities.
- Research, evaluate, and implement cutting-edge AI tools (e.g., GPT-based systems, RPA, intelligent document processing) to enhance operations.
- Design, develop, and maintain intelligent workflows using low-code/no-code automation platforms and custom code where needed.
- Fine-tuning existing LLMs (e.g., GPT models) on internal data to improve performance on specific tasks like summarization, classification, or chatbot interactions.
- Integrate disparate systems via APIs to ensure seamless data flow and interoperability.
- Translate business requirements into scalable technical solutions that reduce friction and increase team velocity.
- Establish metrics and dashboards to monitor workflow performance, reliability, and ROI.
- Document all systems, integrations, and processes to ensure operational clarity and knowledge sharing.
- Train and support team leads in adopting new workflows and tools, ensuring long-term sustainability.
- Stay current on emerging AI and automation technologies and provide recommendations for continuous improvement.
Requirements
- 2+ years in a workflow automation, systems engineering, or business process role, with a demonstrated focus on AI tools and technologies.
- Highly knowledgeable about ongoing developments in the crypto and financial markets.
- Hands-on experience with AI-powered platforms (e.g., OpenAI, Zapier, Make, UiPath, Retool, LangChain, or similar).
- Proficiency in scripting languages such as Python or JavaScript, especially for building or customizing AI integrations.
- Strong understanding of business process modeling, system architecture, and data flow.
- Proven ability to evaluate tools and technologies to solve operational challenges.
- Excellent communication skills and the ability to collaborate across technical and non-technical teams.
- Experience with CRM (e.g., Salesforce, HubSpot), ERP systems, and project management platforms (e.g., Asana, Jira).
- Familiarity with data visualization and reporting tools (e.g., Looker, Power BI, or Tableau).
- Self-motivated, highly organized, and excited by the opportunity to help scale a fast-moving, high-impact organization.
Benefits
- Competitive Salary
- Health Insurance - (US Only)
- Remote Work Environment
$60,000 - $90,000 a year
Skills
- Attention to detail
- Effective communication
- Problem-solving
