Job Description
Summary
Are you someone with enthusiasm and belief in providing excellent customer service? If so, we are looking for people like you to join our frontline Customer Service club as a Customer Support Agent. You will be the backbone of our business by supporting and being there for our customers. You will be the face and voice of Bitpanda, delivering an exceptional and personal experience that builds trust and loyalty with every single interaction. You will join a team of passionate professionals whose goal is to provide a world-class service to our customers.
What youll do
- Provide world-class service to Bitpandas customers, handling their requests in a timely and professional manner via ticketing system and live chat, building up long-term value for the company while increasing customer satisfaction.
- Deliver company and team targets through strategic planning, collaboration, and consistent performance focus.
- Dive deep into user feedback to identify key product and feature requests and liaise internally with teams to provide insights.
- Continuously strive to identify opportunities to improve ways in which Bitpanda can excel at supporting its customers.
- Develop strong relationships with other departments and build an effective network to collaborate on increasing customer satisfaction and NPS.
Who you are
- Relevant experience within Customer Care, Support or Sales, across a variety of channels including any ticketing system and/or live chat.
- Superb verbal and written communication skills both English and German.
- Passion for investing and a keen interest in global financial markets is a plus.
- Flexible and adaptable to keep pace with an ever-changing environment, available to work different shift patterns (day/evening) and weekends.
- Experience with Customer Care systems i.e. Zendesk is desirable (not mandatory).
Skills
- Customer Relationship Management (CRM)
Job Description
Summary
We are looking to hire a full-time Product Designer, reporting to our Head of Design, to help build the future of BitGos Wallet Services. You will help develop novel features for our platform starting with definition and vision through to execution and launch. You are a passionate user advocate and able to balance business goals with proven user needs. You will need to be self-motivating and able to excel at juggling multiple projects in a startup environment. This is an opportunity to join a bold and passionate team working on unique product challenges that will shape the future of decentralized finance services. This role will require being full-time onsite at one of our Bay Area offices in San Francisco or Palo Alto to support collaborative team dynamics and innovative problem-solving
Responsibilities
- You will lead digital product design projects from research to conception to launch
- Participate in all aspects of the design process (research, ideation, design, and user testing)
- Convey user needs through personas, journey maps, user flows, wireframes, and prototypes
- Organize and lead workshops, design reviews, user interviews, and internal lessons
- Collaborate with multidisciplinary teams and advocate for design excellence
- Maintain and evolve toolkits, design systems, and brand collateral
- Contribute to the overall growth, productivity, and culture of the BitGo design team
Qualifications
- 5+ years of experience designing web-based and mobile software
- Deep understanding of the product design process, design thinking, design tools, and methodologies
- Ability to build user empathy and translate business understanding into beautiful, intuitive designs
- Humble yet able to defend design decisions using data, a solid design philosophy, and creative process
- A knack for visualizing complex data or user processes through diagrams and elegant interfaces
- Strong command of layout, iconography, typography, and information architecture
- A passion for exploring new design methods, processes, tools, and emerging technologies
- Portfolio showcasing case studies and process behind your design solutions
Nice to have:
- Experience working in and passion for digital assets and Web3 technologies
- Participate in the greater design community through speaking, writing, hosting events, and showcasing work
- Knowledge of front-end development languages such as HTML, CSS, JavaScript, React, etc.
- Experience building UI libraries and managing design systems
Skills
- Clear communication
- HTML & CSS
- Teamwork
Job Description
Summary
- Design Leadership: Cultivate a robust design strategy that propels Token Metrics to the forefront of the industry. Lead, mentor, and scale a design team capable of executing high-caliber UI/UX and graphic design projects.
- Cross-Functional Synergy: Act as the linchpin between design, product, engineering, and marketing teams, ensuring design principles are seamlessly integrated into product development and brand messaging.
- User-Centric Innovation: Champion user research and data-driven design approaches to continually refine and enhance user experience across all touchpoints.
- Market-Informed Design Decisions: Utilize your deep understanding of the crypto market to inform design decisions, ensuring our products not only meet but exceed the evolving needs of our users.
- Cultural Ambassador for Design: Foster a culture of creativity, collaboration, and continuous learning within the design team, encouraging innovative solutions that push industry boundaries.
- Crypto Design Expertise: 7+ years of experience in design, with at least 3+ years in leadership roles, preferably within the crypto or fintech sectors. A portfolio demonstrating UI/UX and graphic design excellence in crypto.
- Strategic Visionary: Demonstrated ability to develop and execute a comprehensive design strategy that aligns with business goals and user needs.
- Leadership and Collaboration: Proven track record of building and leading high-performing design teams. Exceptional ability to collaborate across departments to drive unified project outcomes.
- Innovative Problem-Solver: Strong creative thinking and problem-solving skills, with a history of pushing the envelope in design thinking.
- Communication Excellence: Outstanding communication and presentation skills, adept at articulating design concepts and strategies to various stakeholders.
- Educational Background: Bachelor's or master's in Design, Human-Computer Interaction, or related field. Further certifications related to blockchain or design thinking are a plus.
Skills
- Effective communication
- Leadership
- Problem-solving
Job Description
Summary
As a Customer Success Manager, you will be responsible for building and managing long-term relationships with our VIP B2C customers, as well as horizon scanning a wider customer base to develop potential opportunities into successful long-term growth. You will work closely with our Operations & Product teams to support Bitpandas strategic aspirations with accountability for customer satisfaction, adoption, retention, experience and growth. You'll be service-driven and know what's best for the customer while remaining commercially aware of the business needs and licensing regulatory requirements.
What youll do
- Provide unrivaled Customer Success Management by building strong relationships while focusing on delivering both customer and business outcomes.
- Leverage our data and insight, horizon scanning to intervene at critical moments in the customer journey. Proactively manage and improve customer and business KPIs for your accounts, such as trade activity, deposits, withdrawals, product adoption, CLTV, NPS, CSAT to identify trends and increase the share of customers' wallets.
- Build, maintain, and execute customer success plans working closely with internal stakeholders. Provide feedback to the Product and Marketing teams to ensure we remain competitive within the market, whilst personally managing complaints and escalations.
- Comprehensive knowledge of brand, site, promos and rewards. Maintain a level of commercial and industry awareness while ensuring the company meets all responsible standards.
- Attend and host events, representing the company in the highest possible regard, ensuring player satisfaction and post-event follow-up to realise ROI.
Who you are
- Hold a strong profile as a proven Customer Success Manager, Digital Customer Success Manager, Account/Relationship Manager, Sales Manager or equivalent who is passionate about the customer, the product and your peers.
- Demonstrate an understanding of business and customer KPIs with a track record of delivering value against those while being able to draw on strong analytical skills, ability to convert data to actionable insight, success plans and deliverables.
- Ability to lead from within and create momentum and engagement to take actions to deliver customer/business results while building internal and external relationships. Work independently, take appropriate responsibility for actions and make sensitive decisions.
- Native-like German speaker with fluency in English. Ability to communicate in a clear, engaging and professional manner. Other languages are a plus.
Skills
- Clear communication
- Customer Relationship Management (CRM)
Job Description
Summary
What youll do
- Oversee the Robinhood Marketing function as its registered principal, supervising and advising on operational and regulatory compliance
- Work closely with Product Marketing, Growth Marketing, Operations, and Creative teams. Offer guidance on marketing targeting and messaging, ensuring compliance with financial rules and regulations.
- Engage with team members from Legal and Compliance to collaboratively review and approve marketing materials and strategies.
- Develop and implement detailed, clear, and effective Written Supervisory Procedures (WSPs) that align with regulatory requirements, industry standards, and recommended practices.
- Ensure documentation is kept up-to-date, files are accurately archived, and that they reflect appropriate status, content and approvals.
- Flex into program management and/ or special projects as needed
What you bring
- Series 24 license (General Securities Principal)
- 8+ years of experience in the financial services industry, ideally on or in support or providing guidance to sales or marketing teams
- Able to scrutinize content and information through the lens of financial regulations, and address potential conflicts / triage solutions
- Strong understanding of paid advertising, email marketing operations, and compliance considerations, particularly in relation to financial regulations.
- Deep expertise in investment products and a thorough knowledge of FINRA and SEC regulations applicable to Broker-Dealers, especially regarding public communications and customer recommendations (e.g., Reg BI).
- Diligent work ethic and ability to adapt quickly while managing many projects simultaneously
- Acute attention to detail
Skills
- Attention to detail
- Email marketing
- Teamwork
Job Description
Summary
We are building an elite team, applying frontier technologies to the worlds biggest financial problems. Were looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isnt a place for complacency, its where ambitious people do the best work of their careers. Were a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
The Corporate Finance team is responsible for company-wide financial planning, forecasting, and performance analysis that informs executive and board-level decision-making. The team partners closely with Accounting, Strategy, Investor Relations, and business leaders across Product and Operations to provide timely, accurate, and actionable financial insights. We focus on building scalable processes, improving forecasting accuracy, and strengthening financial visibility across the organization.
As a Corporate Finance Manager, you will support corporate-level decision-making by leading core financial planning processes and delivering insights that guide strategic priorities. You will manage forecasting, budgeting, and scenario analysis while partnering with senior leaders to evaluate performance and assess risk. This role plays a key part in improving planning rigor, enhancing reporting processes, and building systems that support continued growth. You will also design and implement process improvements that increase efficiency and financial transparency across the company!
This role is based in our Menlo Park, CA, Chicago, IL, or New York, NY office, with in-person attendance expected at least 3 days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
What youll do:
Manage recurring financial planning and analysis (FP&A) processes, including forecasting, annual budgeting, long-range planning, and board reporting
Analyze financial results and key business performance indicators to identify trends, risks, and opportunities, and present clear recommendations to leadership
Develop financial models to support scenario planning, investment decisions, and company-wide resource allocation
Identify and implement process improvements that reduce manual work, increase accuracy, and improve reporting timelines
Design and build financial infrastructure, including automation and reporting tools, to support business operations and growth
What you bring:
- Bachelors degree in Finance, Economics, Accounting, Business, or a related field
57 years of relevant experience in strategic finance, investment banking, equity research, or corporate finance - Ability to influence decisions through clear written and verbal communication, structured analysis, and presentation of well-defined alternatives
- Strong analytical skills with experience building detailed financial models in Excel
Proven ability to manage multiple priorities, meet deadlines, and deliver high-quality work in a dynamic environment - Familiarity with financial reporting systems such as Oracle or Anaplan is a plus
Experience in the technology industry is a plus
Skills
- Accounting Software
- Effective communication
- Teamwork
Job Description
Summary
As a Senior Product Manager for Web3 Initiatives, you will spearhead our next generation of Web3 products.
You will be at the forefront of innovation, leading the strategy and development for key strategic projects including our non-custodial wallet, the Vision Chain (our regulated Layer 2 blockchain), and the Vision Protocol (our cross-chain interoperability solution).
Your goal is to bridge the gap between traditional finance and the decentralized world, making Web3 accessible to everyone.
What Youll Do:
- Own the product lifecycle: From conception to launch and beyond, you will define and articulate a clear product vision and strategy for our Web3 ecosystem.
- Drive the roadmap: Translate complex user needs and business requirements into a tangible, prioritized product roadmap.
- Collaborate cross-functionally: Work deeply with engineering, design, marketing, legal, and compliance teams to ensure the delivery of high-quality, secure products.
- Analyze and optimize: Conduct in-depth market research and data analysis to identify new opportunities and ensure our offerings remain competitive.
- Communicate strategy: Act as a key liaison, effectively communicating progress and priorities to stakeholders at all levels of the organization.
What Were Looking For:
- Experienced PM: You have 5+ years of experience in product management, with a significant portion spent in the Web3, crypto, or fintech space.
- Web3 Expert: You possess a deep understanding of blockchain technology (consensus mechanisms, smart contracts) and major public chain ecosystems.
- Infrastructure Savvy: You are familiar with non-custodial wallet infrastructure (EOA, MPC, AA), cross-chain protocols, and DeFi concepts.
- Technically Minded: You have a strong technical background, enabling you to collaborate effectively with engineering teams on complex technical challenges.
- Leader and Communicator: You have a proven ability to lead and influence in a fast-paced environment and a passion for creating intuitive, user-centric products.
Skills
- Clear communication
- Leadership
- Strategic Management
- Teamwork skills
Job Description
Summary
The Department: Design
The Role: Product Design Intern
Gemini is looking for Summer 2026 Interns to work on our multi-functional product team that are interested in design, marketing and user experience. You will be assigned high impact projects that help build a more equitable future for all and gain meaningful experience working on all areas of the design process including analysis and reaction to user needs, architecture of layouts, flows and interactions, and design. The Product Design Intern will work cross-functionally with a variety of teams to support great user experiences for Gemini products. Our goal is to provide a valuable experience that makes a direct impact on our business and jump starts your engineering career.
This will be a 12-week summer internship program with 3 days a week in person at our New York City, NY office.
Responsibilities:
- Assist in designing wireframes, prototypes, and user interface components for web and mobile platforms.
- Conduct user research and usability testing to gather insights and improve designs.
- Collaborate with product managers, engineers, and other designers to bring ideas to life.
- Learn and apply our design system to maintain consistency across all products.
- Support the team in preparing design documentation and presentations.
- Stay up to date with design trends and best practices in fintech and cryptocurrency.
Qualifications:
- Pursuing an associates, bachelors or master's degree in Product Design, Graphic Design, Industrial Design, or Engineering.
- Demonstrates proficient understanding of typography, hierarchy, motion and interactive.
- Must have passion for creating visual user interfaces for web and mobile applications.
- Excellent time management with strong organizational, communication and conceptual thinking skills.
- An ability to explore multiple solutions for problems.
- Team player and self-starter with a hunger for collaboration across all disciplines of design, product and engineering.
- Potential experience with Figma, Sketch, Adobe CS (i.e. Photoshop and Illustrator), and the Google suite of apps.
- Familiar with basics around HTML/CSS and JavaScript.
Pay Rate: The hourly pay rate for this role is $38/hour in the State of New York, the State of California and the State of Washington. When determining a candidates compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
In the United States, we offer a hybrid work approach at our hub offices, balancing the benefits of in-person collaboration with the flexibility of remote work. Expectations may vary by location and role, so candidates are encouraged to connect with their recruiter to learn more about the specific policy for the role. Employees who do not live near one of our hubs are part of our remote workforce.
Skills
- Adobe Creative Suite: Illustrator, InDesign, Photoshop
- Effective communication
Job Description
Summary
- Design digital and print assets including pitch decks, marketing collateral, social media graphics, event materials, and web assets for our clients.
- Collaborate with internal teams and clients to align design output with strategic goals and brand guidelines.
- Develop visual narratives that simplify complex technical concepts (e.g., blockchain protocols, fintech products, token economies).
- Create and refine presentation materials for client campaigns, investor decks, and product launches.
- Ensure consistency in visual language across multiple touchpoints.
- Manage feedback loops with agility, delivering high-quality work within tight timelines.
- 35+ years of professional design experience (agency or in-house).
- Strong portfolio showcasing experience with blockchain, fintech, or emerging tech brands.
- AI design tooling wiz and is able to leverage these tools to help optimize and scale up their workflow.
- Proficiency in design tools such as Figma, Adobe Creative Suite (Illustrator, Photoshop, InDesign), and presentation tools (Keynote, PowerPoint, Google Slides).
- Ability to take technical or abstract concepts and communicate them visually in clear, engaging ways.
- Strong typography, layout, and branding skills.
- Familiarity with Web3/crypto culture, fintech trends, or emerging tech aesthetics is a plus.
- Excellent communication and project management skills; able to work independently in a remote environment.
- A designer who is strategic and detail-oriented, not just a visual executor.
- Someone who comes from a social media background and understands the dynamic assets needed in order to succeed on our social accounts.
- Someone comfortable working with early-stage companies and cutting-edge industries where brand identity may still be evolving.
- Someone who loves a deadline and working across multiple projects simultaneously.
- A flexible, collaborative partner who can handle multiple projects and shifting priorities.
Skills
- Adobe Creative Suite: Illustrator, InDesign, Photoshop
- Clear communication
- Leadership
- Strategic Management
Job Description
Summary
Focus on wallet-related transactions
As a Junior Accounting Specialist, you will support our Commercial-Accounting team with wallet-related transactions (fiat and crypto) and help ensure that these are properly reflected in our books. You will also work with data and contribute to improving processes over time.
We are looking for a motivated and curious team member who is interested in accounting, numbers, and data. This is a great opportunity for someone at the beginning of their career who is eager to learn and grow in a fast-paced environment and learn about fiat & crypto.
What youll do
- Support the booking and reconciliation of wallet-related transactions (Fiat and Crypto)
- Perform and gradually develop SQL queries for balance and bank reconciliations
- Assist in implementing posting logic for new products
- Help improve daily accounting and reconciliation routines
- Support the team during monthly closing activities
- Work with large data sets, ensure accuracy and completeness
Who you are
- Recent graduate (e.g. HAK, or university in accounting, finance, business, or similar)
- Strong interest in accounting and working with numbers
- Basic understanding of accounting principles (knowledge of local GAAP is a plus)
- Experience with SQL or strong willingness to learn
- Comfortable working with data and large datasets
- Strong English skills, German skills are an advantage
- Structured and detail-oriented way of working
- Motivation to learn and develop professionally
Whats in it for you
- Flexibility to work where you thrive Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
- Reward for your impact Receive a competitive total compensation package aligned with Bitpandas pay-for-impact policy, including participation in our stock option plan.
- Support for your mental wellbeing Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
- Time to recharge Take extra time off to rest, reset, and recharge, with 3 additional days off in 2026 to prioritise your wellbeing.
- Continuous learning and growth Grow your skills and stay ahead in your career with unlimited access to Udemys library of online courses at your own pace.
- Exclusive perks and rewards Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
- Support during life milestones Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
- Create a productive workspace at home Set up your home office exactly how you want it with a dedicated budget for comfort and productivity.
- Fuel and focus on-site Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fuelled and focused all day long.
- Recognition for your contributions Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
- Show your Bitpanda pride Access exclusive Bitpanda-branded merchandise and gear to represent.
- Connect and celebrate with your team Join unforgettable company events, from our Winter Party in Vienna to summer gatherings worldwide, fostering fun, connection, and celebration
Skills
- Accounting Software
- Big Data Analysis & SQL
- Clear communication
Job Description
Summary
- Daily use of Claude and Codex across the full SDLC.
- Agent-first execution; we do not expect handwritten code as the default path.
- No token budget constraints for engineering workflows.
- Strong emphasis on throughput, correctness, and review quality with AI-assisted development.
- Build and ship full-stack features across frontend and backend systems.
- Own work end-to-end: product requirements, architecture, implementation, testing, rollout, and monitoring.
- Use AI agents to accelerate delivery while improving reliability and maintainability.
- Partner closely with product, design, and operations to deliver high-impact outcomes quickly.
- Improve internal engineering workflows for AI-native development and team leverage.
- 5 to 7+ years of software engineering experience in production environments.
- Strong full-stack skills (TypeScript/JavaScript, modern frontend frameworks, backend APIs, SQL/data modeling).
- Clear track record of shipping customer-facing features and backend systems.
- Heavy, practical, and proven daily use of AI coding agents.
- Excellent prompt-to-production workflow: spec agent loops validation deploy.
- Strong testing discipline and ability to reason about failure modes.
- You are a rampant user of AI tools for engineering work.
- You are comfortable in an agent-first environment where handwritten code is not the default.
- You believe AI agents have fundamentally changed how high-performing engineers work.
Skills
- Programming language (R, Python, Scala, Matlab)
- Teamwork skills
Job Description
Summary
Ramp is looking for a Senior Accountant to join our Finance team. In this role, you will report to the Revenue Accounting Manager and work closely with other members of the finance team. This role will primarily be focused on product accounting, including revenue recognition and related accounting balances. You will be a key member of the accounting close process, preparing journal entries, account reconciliations, and financial statements. You will also play a significant role in the annual audit and help the finance and leadership teams understand financial results. The best candidate has a strong attention to detail, and can follow directions in a fast-paced environment by maintaining high quality and accuracy.
What Youll Do
-
Act as a key player in the month-end close by maintaining and reconciling general ledger accounts
-
Prepare monthly financials and ad hoc reports and presentations for management
-
Assist in the annual audit process with external auditors and tax compliance process
-
Assist in the creation of accounting policies, improved processes and financial controls
-
Collaborate with FP&A for budget monitoring and preparation of budget to actuals.
-
Participate in other ad hoc projects, system integrations, and reporting requirements as needed
-
Work closely with the team to ensure policies and procedures comply with professional standards, and audit and regulatory requirements
-
Support other team members across the organization based on their needs and your competence
What Youll Need
-
Bachelors degree in Accounting
-
4+ years of experience in Accounting
-
Proven expertise with Excel
-
Working knowledge of US GAAP and international accounting standards
-
Excellent written and verbal communication; ability to adjust quickly to changing priorities and conditions
Nice to Haves:
-
Big 4 experience or valuable accounting experience with high-growth companies
-
CPA or other accounting designation
-
Experience in high-growth startups and/or high-growth technology companies
-
Experience with Revenue Recognition, experience on Revenue accounting teams, or experience auditing Revenue-related account balances.
-
Exposure to revenue accounting for card-based products, such as interchange fees, transaction processing, or related cost structures
-
Experience with Netsuite, Floqast, Ramp
-
Exposure to using AI software and leveraging it in day-to-day work
-
Exposure to using SQL
Skills
- Accounting Software
- Big Data Analysis & SQL
- Clear communication
- Teamwork
Job Description
Summary
Ramp is looking for a Senior Accountant to join our Finance team. In this role, you will report to the Revenue Accounting Manager and work closely with other members of the finance team. This role will primarily be focused on product accounting, including revenue recognition and related accounting balances. You will be a key member of the accounting close process, preparing journal entries, account reconciliations, and financial statements. You will also play a significant role in the annual audit and help the finance and leadership teams understand financial results. The best candidate has a strong attention to detail, and can follow directions in a fast-paced environment by maintaining high quality and accuracy.
What Youll Do
-
Act as a key player in the month-end close by maintaining and reconciling general ledger accounts
-
Prepare monthly financials and ad hoc reports and presentations for management
-
Assist in the annual audit process with external auditors and tax compliance process
-
Assist in the creation of accounting policies, improved processes and financial controls
-
Collaborate with FP&A for budget monitoring and preparation of budget to actuals.
-
Participate in other ad hoc projects, system integrations, and reporting requirements as needed
-
Work closely with the team to ensure policies and procedures comply with professional standards, and audit and regulatory requirements
-
Support other team members across the organization based on their needs and your competence
What Youll Need
-
Bachelors degree in Accounting
-
4+ years of experience in Accounting
-
Proven expertise with Excel
-
Working knowledge of US GAAP and international accounting standards
-
Excellent written and verbal communication; ability to adjust quickly to changing priorities and conditions
Nice to Haves:
-
Big 4 experience or valuable accounting experience with high-growth companies
-
CPA or other accounting designation
-
Experience in high-growth startups and/or high-growth technology companies
-
Experience with Revenue Recognition, experience on Revenue accounting teams, or experience auditing Revenue-related account balances.
-
Exposure to revenue accounting for card-based products, such as interchange fees, transaction processing, or related cost structures
-
Experience with Netsuite, Floqast, Ramp
-
Exposure to using AI software and leveraging it in day-to-day work
-
Exposure to using SQL
Skills
- Accounting Software
- Big Data Analysis & SQL
- Clear communication
- Teamwork
Job Description
Summary
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firms business objectives.
Job responsibilities
- Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Develops secure high-quality production code, and reviews and debugs code written by others
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
- Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
- Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
- Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on Java concepts and 5+ years applied experience.
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Proficiency with programming languages like Java is a must, SQL and React.js and understand software development best practices
- Hands-on experience in RDBMS; Oracle or PostgresSQL
- Proficiency in automation and continuous delivery methods
- Hands-on experience in AWS EC2, AWS Lambda, AWS KMS, AWS ECS, AWS EKS, AWS S3, EMR, Athena, SQS, EventBridge, PostgresSQL
- Hands-on experience with Cloud Infrastructure Provisioning Tools like Terraform & Cloud Formation etc
- Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
- Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- In-depth knowledge of the financial services industry and their IT systems
Skills
- Effective communication
- Programming language (R, Python, Scala, Matlab)
- SQL (a must) and Hive (optional)
- Teamwork skills
Job Description
Summary
Youll take end-to-end technical ownership of Flashbots auction sandbox. Youll combine production operations, systems engineering, and strong documentation instincts to make the sandbox reliable, repeatable, and easy to use while working closely with searchers, TEE experts, and infrastructure partners.
What youll do
-
Own reliability end-to-end for the auction sandbox and related services: deployment, upgrades, incident response, and operational hygiene.
-
Audit and consolidate components into a coherent system with a clear roadmap, interfaces, and single DRI ownership.
-
Build and automate containerized environments for latency-sensitive workloads including reproducible builds and safe defaults.
-
Create first-class operator + user docs: runbooks, examples, troubleshooting guides, and known failure modes playbooks that users can trust.
-
Partner across teams (TEE, infra, product) to expand sandbox capability while tightening security, isolation, and developer experience.
What we look for
-
You have operated Linux production systems with real ownership like on-call/incident responsibility, upgrades, and long lived maintenance.
-
Strong Linux + networking fundamentals: you debug below the dashboard in processes, sockets, filesystems, resource isolation.
-
Hands-on containers experience (Docker/Podman, image/build workflows, debugging inside containers). Orchestration familiarity is a plus.
-
A track record as a DRI for a complex service used by others including doing the boring reliability work.
-
You write excellent docs, not as an afterthought, but as part of how systems become scalable and trustworthy.
-
User empathy: you ask about constraints, workflows, and success metrics before shipping changes that break someones setup.
Who you are
-
You enjoy being the person who makes systems dependable. Specifically with runbooks, automation, alerts, and a clear mental model of failure cases.
-
You prefer ownership over handoffs and can drive a roadmap while collaborating effectively with domain experts.
-
You can learn quickly in unfamiliar domains (MEV/searcher workflows/TEE concepts) without needing prior crypto experience.
Nice-to-haves
-
Exposure to confidential computing / TEEs (e.g., Intel TDX/SGX) or adjacent isolation tech (microVMs, sandboxing, attestation).
-
Experience with reproducible build pipelines or hardened execution environments like Nix, Bazel, hermetic builds and OCI hardening.
-
History of maintaining open-source infra/tooling or running a serious bare metal setup.
Skills
- Effective communication
- Programming language (R, Python, Scala, Matlab)
- Teamwork skills
Subscribe Our Newsletter!
Join & get important news regularly
