Job Description
Summary
Are you someone with enthusiasm and belief in providing excellent customer service? If so, we are looking for people like you to join our frontline Customer Service club as a Customer Support Agent. You will be the backbone of our business by supporting and being there for our customers. You will be the face and voice of Bitpanda, delivering an exceptional and personal experience that builds trust and loyalty with every single interaction. You will join a team of passionate professionals whose goal is to provide a world-class service to our customers.
What youll do
- Provide world-class service to Bitpandas customers, handling their requests in a timely and professional manner via ticketing system and live chat, building up long-term value for the company while increasing customer satisfaction.
- Deliver company and team targets through strategic planning, collaboration, and consistent performance focus.
- Dive deep into user feedback to identify key product and feature requests and liaise internally with teams to provide insights.
- Continuously strive to identify opportunities to improve ways in which Bitpanda can excel at supporting its customers.
- Develop strong relationships with other departments and build an effective network to collaborate on increasing customer satisfaction and NPS.
Who you are
- Relevant experience within Customer Care, Support or Sales, across a variety of channels including any ticketing system and/or live chat.
- Superb verbal and written communication skills both English and German.
- Passion for investing and a keen interest in global financial markets is a plus.
- Flexible and adaptable to keep pace with an ever-changing environment, available to work different shift patterns (day/evening) and weekends.
- Experience with Customer Care systems i.e. Zendesk is desirable (not mandatory).
Skills
- Customer Relationship Management (CRM)
Job Description
Summary
We are looking to hire a full-time Product Designer, reporting to our Head of Design, to help build the future of BitGos Wallet Services. You will help develop novel features for our platform starting with definition and vision through to execution and launch. You are a passionate user advocate and able to balance business goals with proven user needs. You will need to be self-motivating and able to excel at juggling multiple projects in a startup environment. This is an opportunity to join a bold and passionate team working on unique product challenges that will shape the future of decentralized finance services. This role will require being full-time onsite at one of our Bay Area offices in San Francisco or Palo Alto to support collaborative team dynamics and innovative problem-solving
Responsibilities
- You will lead digital product design projects from research to conception to launch
- Participate in all aspects of the design process (research, ideation, design, and user testing)
- Convey user needs through personas, journey maps, user flows, wireframes, and prototypes
- Organize and lead workshops, design reviews, user interviews, and internal lessons
- Collaborate with multidisciplinary teams and advocate for design excellence
- Maintain and evolve toolkits, design systems, and brand collateral
- Contribute to the overall growth, productivity, and culture of the BitGo design team
Qualifications
- 5+ years of experience designing web-based and mobile software
- Deep understanding of the product design process, design thinking, design tools, and methodologies
- Ability to build user empathy and translate business understanding into beautiful, intuitive designs
- Humble yet able to defend design decisions using data, a solid design philosophy, and creative process
- A knack for visualizing complex data or user processes through diagrams and elegant interfaces
- Strong command of layout, iconography, typography, and information architecture
- A passion for exploring new design methods, processes, tools, and emerging technologies
- Portfolio showcasing case studies and process behind your design solutions
Nice to have:
- Experience working in and passion for digital assets and Web3 technologies
- Participate in the greater design community through speaking, writing, hosting events, and showcasing work
- Knowledge of front-end development languages such as HTML, CSS, JavaScript, React, etc.
- Experience building UI libraries and managing design systems
Skills
- Clear communication
- HTML & CSS
- Teamwork
Job Description
Summary
The Head of Design will play a pivotal role at Token Metrics, not just in elevating the aesthetic and usability of our products but in shaping the future of crypto analytics through innovative design solutions. This role demands a unique blend of creative talent, strategic mindset, and in-depth knowledge of the crypto industry, alongside proven leadership to guide and inspire a dynamic design team.
Responsibilities
- Design Leadership: Cultivate a robust design strategy that propels Token Metrics to the forefront of the industry. Lead, mentor, and scale a design team capable of executing high-caliber UI/UX and graphic design projects.
- Cross-Functional Synergy: Act as the linchpin between design, product, engineering, and marketing teams, ensuring design principles are seamlessly integrated into product development and brand messaging.
- User-Centric Innovation: Champion user research and data-driven design approaches to continually refine and enhance user experience across all touchpoints.
- Market-Informed Design Decisions: Utilize your deep understanding of the crypto market to inform design decisions, ensuring our products not only meet but exceed the evolving needs of our users.
- Cultural Ambassador for Design: Foster a culture of creativity, collaboration, and continuous learning within the design team, encouraging innovative solutions that push industry boundaries.
Requirements
- Crypto Design Expertise: 7+ years of experience in design, with at least 3+ years in leadership roles, preferably within the crypto or fintech sectors. A portfolio demonstrating UI/UX and graphic design excellence in crypto.
- Strategic Visionary: Demonstrated ability to develop and execute a comprehensive design strategy that aligns with business goals and user needs.
- Leadership and Collaboration: Proven track record of building and leading high-performing design teams. Exceptional ability to collaborate across departments to drive unified project outcomes.
- Innovative Problem-Solver: Strong creative thinking and problem-solving skills, with a history of pushing the envelope in design thinking.
- Communication Excellence: Outstanding communication and presentation skills, adept at articulating design concepts and strategies to various stakeholders.
- Educational Background: Bachelor's or master's in Design, Human-Computer Interaction, or related field. Further certifications related to blockchain or design thinking are a plus.
Skills
- Effective communication
- Leadership
- Problem-solving
Job Description
Summary
As a Customer Success Manager, you will be responsible for building and managing long-term relationships with our VIP B2C customers, as well as horizon scanning a wider customer base to develop potential opportunities into successful long-term growth. You will work closely with our Operations & Product teams to support Bitpandas strategic aspirations with accountability for customer satisfaction, adoption, retention, experience and growth. You'll be service-driven and know what's best for the customer while remaining commercially aware of the business needs and licensing regulatory requirements.
What youll do
- Provide unrivaled Customer Success Management by building strong relationships while focusing on delivering both customer and business outcomes.
- Leverage our data and insight, horizon scanning to intervene at critical moments in the customer journey. Proactively manage and improve customer and business KPIs for your accounts, such as trade activity, deposits, withdrawals, product adoption, CLTV, NPS, CSAT to identify trends and increase the share of customers' wallets.
- Build, maintain, and execute customer success plans working closely with internal stakeholders. Provide feedback to the Product and Marketing teams to ensure we remain competitive within the market, whilst personally managing complaints and escalations.
- Comprehensive knowledge of brand, site, promos and rewards. Maintain a level of commercial and industry awareness while ensuring the company meets all responsible standards.
- Attend and host events, representing the company in the highest possible regard, ensuring player satisfaction and post-event follow-up to realise ROI.
Who you are
- Hold a strong profile as a proven Customer Success Manager, Digital Customer Success Manager, Account/Relationship Manager, Sales Manager or equivalent who is passionate about the customer, the product and your peers.
- Demonstrate an understanding of business and customer KPIs with a track record of delivering value against those while being able to draw on strong analytical skills, ability to convert data to actionable insight, success plans and deliverables.
- Ability to lead from within and create momentum and engagement to take actions to deliver customer/business results while building internal and external relationships. Work independently, take appropriate responsibility for actions and make sensitive decisions.
- Native-like German speaker with fluency in English. Ability to communicate in a clear, engaging and professional manner. Other languages are a plus.
Skills
- Clear communication
- Customer Relationship Management (CRM)
Job Description
Summary
What youll do
- Oversee the Robinhood Marketing function as its registered principal, supervising and advising on operational and regulatory compliance
- Work closely with Product Marketing, Growth Marketing, Operations, and Creative teams. Offer guidance on marketing targeting and messaging, ensuring compliance with financial rules and regulations.
- Engage with team members from Legal and Compliance to collaboratively review and approve marketing materials and strategies.
- Develop and implement detailed, clear, and effective Written Supervisory Procedures (WSPs) that align with regulatory requirements, industry standards, and recommended practices.
- Ensure documentation is kept up-to-date, files are accurately archived, and that they reflect appropriate status, content and approvals.
- Flex into program management and/ or special projects as needed
What you bring
- Series 24 license (General Securities Principal)
- 8+ years of experience in the financial services industry, ideally on or in support or providing guidance to sales or marketing teams
- Able to scrutinize content and information through the lens of financial regulations, and address potential conflicts / triage solutions
- Strong understanding of paid advertising, email marketing operations, and compliance considerations, particularly in relation to financial regulations.
- Deep expertise in investment products and a thorough knowledge of FINRA and SEC regulations applicable to Broker-Dealers, especially regarding public communications and customer recommendations (e.g., Reg BI).
- Diligent work ethic and ability to adapt quickly while managing many projects simultaneously
- Acute attention to detail
Skills
- Attention to detail
- Email marketing
- Teamwork
Job Description
Summary
Join QuickNode as a Solana Technical Writer and shape how developers learn, build, and succeed on one of blockchain's fastest-growing ecosystems. Your content will be featured on our platform, serving thousands of developers worldwide who rely on QuickNode's infrastructure to power their Solana applications. You'll collaborate with engineers, product teams, and ecosystem experts to create technically accurate and comprehensive educational content that makes Solana development more accessible, discoverable, and successful. Whether helping onboard Web2 developers to Solana or providing deep-dive resources for experienced builders, you'll play a crucial role in accelerating developer productivity and success across the entire Solana ecosystem.
What You'll Do
-
Write comprehensive instructional guides covering Web3 fundamentals and Solana-specific technologies
-
Build sample applications that demonstrate real-world implementation patterns
-
Develop and maintain API documentation
-
Collaborate with engineers, product teams, and ecosystem experts to gather insights and validate technical accuracy
-
Maintain and update existing guides to reflect Solana's rapid ecosystem evolution and feature releases
-
Provide constructive feedback on team members' work, ensuring coherence and high standards across all content
-
Develop and implement internal style guides and writing standards for consistency across technical content
What You'll Bring
-
2+ years of experience in technical writing, developer documentation, or instructional content creation
-
Proficiency in TypeScript and Rust with ability to write Solana programs using Anchor or natively.
-
Strong knowledge of Web3 fundamentals and blockchain technologies, with specific familiarity with Solana concepts including the account model, instructions and transactions, instruction handlers, PDAs, CPIs, and token extensions.
-
Passion for Solana and its ecosystem, with enthusiasm for staying current with the latest developments
-
Exceptional writing skills with focus on clarity, accuracy, and simplicity
-
Proven ability to distill complex technical concepts into accessible content
-
Strong collaboration and communication skills for cross-functional teamwork
-
Self-starter mentality with ability to work independently while contributing effectively to team goals
-
Builder and engineer mindset with focus on implementing efficiencies within content creation processes
-
Experience managing multiple projects and deadlines in a fast-paced environment
-
Bachelor's degree in English, Technical Writing, Computer Science, or related field preferred (or equivalent practical experience)
The US base salary range and level for this position are $112,5000 - $125,000 per year and level P4.International ranges, in local currency, will be discussed during the hiring process with applicable candidates. This role is eligible for a quarterly bonus tied to company and individual goal achievement. We consider years of experience, level of proficiency in job function, the technical competencies required and location when determining base salary ranges for positions and levels.
Skills
- Copywriting
- Rust
- Technical writing
Job Description
Summary
The front-office Managing Director of BitGo Europe ApS will play a pivotal role in shaping the strategic vision and operational success of the organization. This position requires a seasoned professional, who reports to the parent company in the US and who provides strategic leadership, manages key customer relationships, oversees critical operations and strategic partnerships, and drives the company's financial performance to ensure that the company remains competitive and keeps pace with market and regulatory trends.
Responsibilities:
- Develop and execute a comprehensive strategic plan aligned with the parent company's goals, ensuring the subsidiary's continued success in the digital assets industry, including goal setting and guidance toward achieving revenue targets.
- Lead the Front Office units (Sales, Product and Operations).
- Mentor, and develop a high-performing team, fostering a culture of compliance, accountability, and performance.
- Build and maintain strong relationships with high-profile clients. Act as a trusted advisor, delivering tailored crypto custody solutions. Drive new business and maintain client satisfaction during critical business phases.
- Ensure successful execution of projects and deals. Oversee pricing, negotiations, and execution.
- Collaborate with internal/external stakeholders to deliver optimal outcomes.
- Stay updated on market trends, industry developments, and regulatory changes. And leverage expertise to identify opportunities and mitigate risks.
- Identify and capitalize on growth opportunities within the EU digital assets market. Explore strategic partnerships and initiatives to expand the company's presence.
- Collaborate on company-wide strategic initiatives.
- Provide regular and comprehensive reports on any emerging opportunities or challenges.
Requirements:
- Bachelor's degree in a related field (MBA or relevant advanced degree preferred).
- Experience in a leadership role 5+ years within the financial services sector.
- Proven ability to manage client relationships and execute high-level deals.
- Proficiencies in the finance industry in custodian, securities or investment business, ideally in digital assets/cryptocurrency markets, with noticeable problem-solving and self-starter skills.
- Excellent communication (in English and Danish) and interpersonal skills, with the ability to engage effectively with regulators and stakeholders.
- Proven ability to lead and inspire cross-functional teams.
- Strategic thinker with a results-oriented approach to business leadership.
- Demonstrated success in managing complex financial operations within a regulated environment.
Skills
- Critical thinking
- Customer Relationship Management (CRM)
- Effective communication
Job Description
Summary
As a machine learning engineer, you should demonstrate solid data science knowledge and experience.
A first-class machine learning engineer will be someone whose expertise translates into the enhanced performance of predictive models.
Responsibilities
- Consulting with the manager to determine and refine machine learning objectives.
- Designing machine learning systems and self-running artificial intelligence (AI) to automate predictive models.
- Transforming data science prototypes and applying appropriate ML algorithms and tools.
- Ensuring that algorithms generate accurate user recommendations.
- Solving complex problems with multi-layered data sets, as well as optimizing existing machine learning libraries and frameworks.
- Developing ML algorithms to analyze huge volumes of historical data to make predictions.
- Stress testing, performing statistical analysis, and interpreting test results for all market conditions.
- Documenting machine learning processes.
- Keeping abreast of developments in machine learning.
Requirements
- Bachelor's degree in computer science, data science, mathematics, or a related field.
- Masters degree in computational linguistics, data science, data analytics, or similar will be advantageous.
- At least two years' experience as a machine learning engineer.
- Advanced proficiency with Python, Java, and R code.
- Extensive knowledge of ML frameworks, libraries, data structures, data modeling, and software architecture.
- In-depth knowledge of mathematics, statistics, and algorithms.
- Superb analytical and problem-solving abilities.
- Great communication and collaboration skills.
- Excellent time management and organizational abilities.
Skills
- Programming language (R, Python, Scala, Matlab)
- Teamwork
Job Description
Summary
As a Customer Partner Success Senior Manager, you will be instrumental in driving the success of our clients and partners in Japan, Korea, and other parts of Asia. You'll be responsible for developing payment and digital asset custody solutions for our Japanese clients, scaling volume and cross-selling other Ripple product and services, such as RLUSD adoption. With your expertise in the web3, financial services, customer success and account management, you'll build strong relationships, understand customer needs, and find opportunities to improve their value and potential. Get ready to be a driving force in shaping the web3 landscape, working closely with cross-functional teams (Business Development, Engineering, Legal, etc.) to deliver exceptional solutions and create outcome where everybody wins.
WHAT YOU'LL DO:
- Develop a deep understanding of each customer's organization, culture, internal constituents, aspirations, and needs. Build highly impactful relationships with key executives and decision-makers - in addition to identifying aspects of Ripples engagement and advocacy that need to be strengthened
- Develop strategic account plans, manage contract renewals, identify and lead cross-sell opportunities
- Lead all aspects of customer-facing delivery responsibilities for both business and technical work-streams in conjunction with Ripples Customer and Partner Engineering (CP) team
- Be the voice of Ripples customers within the Ripple organization, ensuring that feedback and insights gained are proactively disseminated, inculcated, and acted upon by Ripple
- Drive strong collaboration across virtual execution teams composed of several Ripple functions (e.g., Product, CP, Sales, Business Development, Finance, Marketing, and Legal) and our customers project and business teams.
WHAT YOU'LL BRING:
- 10+ years of experience working with enterprise customers on the adoption of new technology and/or groundbreaking business changes
- Prior experience in a FinTech, Web3 or start-up/disruptor organization preferred. Candidates with banking background can also be considered
- Native Japanese speaker or proven fluency in Japanese in a working environment
- Knowledge of payments or custody industry is preferred
- Proven understanding of multi-stakeholder management in sophisticated environments
- Experience in developing and launching modern, sophisticated business solutions involving innovative technology and B2B relationships
- High energy, and gravitas - the ability to instill confidence and passion in others
- Excellence in building and managing relationships among cross-functional teams
- Excellent interpersonal skills and experience in coaching others. Ability to consult, empower and encourage others to achieve exciting goals by leading through example.
Skills
- Customer Relationship Management (CRM)
- Effective communication
Job Description
Summary
As the Affiliate Marketing Manager for the UK market, you will be instrumental in managing and growing a diverse portfolio of affiliate and influencer partners. Your focus will be on building the affiliate program in the UK from the ground up, driving user acquisition and revenue growth for Bitpanda, while ensuring alignment with our wider marketing objectives across Europe.
In this role, youll serve as the key point of contact for UK affiliate and influencer partners, tailoring local strategies while collaborating closely with the global Partnerships and User Acquisition teams. Your goal will be to deliver impactful, ROI-positive campaigns that are relevant to the UK audience and aligned with Bitpandas overarching growth strategy.
What you will do- Lead the day-to-day management of affiliate and influencer marketing campaigns for the UK market and execute on the agreed market strategy
- Establish and expand the UK partner pipeline while cultivating strong, long-term relationships with affiliate and influencer partners to drive sustainable growth and high-quality traffic.
- Drive revenue and brand engagement through smart expansion strategies across affiliate and influencer channels
- Collaborate cross-functionally with the UK country, analytics, product, compliance and creative teams to plan and execute localised campaigns
- Monitor and analyse campaign performance, using insights to continuously improve results and uncover new opportunities whilst meeting defined ROI and acquisition targets
- 3+ years affiliate marketing experience in crypto or finance sectors with a proven record of driving growth through both channel optimisation and new partner acquisition
- Demonstrable success in building revenue-driving partnerships and delivering localised marketing strategies
- Fluent in English youre confident communicating with stakeholders and partners across markets
- Meticulous attention to detail you notice when content or placement deviates from agreed terms
- Experience with partnership management platforms such as Impact Radius is a strong advantage
Whats in it for you
- Hybrid-working model with 25-Work From Anywhere days*
- Competitive total compensation package including participation in our stock option plan
- Market-leading benefits programs shaped by our Time & Flexibility policies*
- Company-wide and team events both in-person and virtually!
- Bitpanda swag to keep you living the brand
And, above all, the opportunity to learn and grow as part of Bitpandas incredible journey towards being Europes future #1 investment platform.
Skills
- Attention to detail
- Effective communication
Job Description
Summary
Were hiring an analyst to support the day-to-day execution of our brand partnerships work, specifically focused on growing our credit card program.
The analyst will help with partner outreach and management. Theyll also play a key role in supporting GTM launches helping and ensure launches go live smoothly. The role will work closely with dev, design, and product marketing partners to keep projects moving efficiently while gaining deep exposure to the broader credit card landscape.
This role is required to be in person twice a week at our New York City, NY office.
Responsibilities:
- Own the brand partnership lifecycle you will be responsible for identifying, negotiating, and executing high-impact brand and merchant partnerships that drive awareness, user acquisition, and engagement
- Track and analyze partnership performance, presenting data-driven insights and optimization recommendations
- Ensure brand integrity and compliance across all partnership touch points, adhering to Geminis standards and industry regulations
- Learn the ins and outs of our credit card product and own the partnership pipeline
Qualifications:
- 12 years of experience in a marketing or partnerships role
- An eye for brand and creative
- Strong attention to detail and high-quality execution
- Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment
- Clear communicator and collaborative team player
- Exposure to go-to-market workflows or product launches
- Passion for learning, improving processes, and growing within a digital marketing or web-focused career path
It Pays to Work Here
The compensation & benefits package for this role includes:
- Competitive starting salary
- A discretionary annual bonus
- Long-term incentive in the form of a new hire equity grant
- Comprehensive health plans
- 401K with company matching
- Paid Parental Leave
- Flexible time off
Salary Range: The base salary range for this role is between $67,500 - $90,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidates compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our offices in Seattle and Miami. Employees within the New York, Seattle, and Miami metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC, Seattle, and Miami offices increases productivity through more in-person collaboration where possible.
Skills
- Attention to detail
- Effective communication
- Teamwork
Job Description
Summary
What Youll Do:
-
Common DevOps tasks
-
Administrate Kubernetes clusters and deployments, servers, automation, and observability, always in IaC
-
Partner with Engineers and Product Owners to support their work
-
Create automation and tooling
-
Who You Are:
-
Genuine desire to understand the blockchain and MEV problem space.
-
Production experience with monitoring, alerting, and incident response.
-
Deep understanding of engineering principles and best practices.
-
Comfortable in a fast-paced, async, and remote environment.
-
Excellent communication and interpersonal skills.
-
Disposed to action, finding out, and showing; curiosity to get to the root of the problems.
-
Kind, independently motivated, accountable, and reliable.
-
By default leave things better than you found them.
Nice-to-haves
-
Contributions to open source projects
-
Development of distributed systems
-
Experience with:
-
Golang and Rust
-
Public clouds and bare-metal hosting providers
-
Details that matter
-
Significantly above market rate equity compensation package
-
Unlimited PTO with a high level of freedom and autonomy for your work
-
Attractive health coverage package for US employees
-
$3000 Yearly budget for your individual learning and development goals
-
Work alongside the brightest minds in the crypto space
-
Help save the world by ensuring crypto remains decentralized, permissionless and censorship-resistant
-
Remote working, while we have a preference for EU/US time zones, you can work from anywhere in the world
-
Paid travel - 2 x team on-site in different parts of the world per year plus periodic travel to events
Skills
- Effective communication
- Rust
Job Description
Summary
Your Opportunity:
-
Design and implement our core L1 blockchain protocol.
-
Optimise the core stack, finding and improving our key bottlenecks.
-
Driving the project towards an external devnet and beyond.
-
Supporting and operating the protocol once it is externally launched.
-
Stay abreast of the latest developments in blockchain technology.
Why You're Made For This:
-
Direct experience building and launching an L1 or L2 blockchain.
-
Strong proficiency in C, C++ or Rust, with professional experience.
-
Experience with developing high-performance software and networked systems.
-
Ability to drive an outcome and unblock yourself and those around you with high productivity.
-
Ability to work independently and in a team environment.
-
Strong verbal and written communication skills.
Skills
- Effective communication
- Programming language (R, Python, Scala, Matlab)
- Rust
Job Description
Summary
As a Reachout Specialist, you will play a key role in establishing first contact with project founders, BD teams and other stakeholders across the blockchain ecosystem.
Your responsibilities will include identifying promising teams innovative projects, establishing high-context communications, and helping maintain consistent dialogue with the broader crypto community.
This is a communications-first role that demands sharp writing, sound judgment, and a genuine curiosity about emerging crypto trends and primitives.
This position is ideal for someone who is fluent in the cultural language of Web3, actively engaged with the space, and eager to contribute to the growth of Seedifys ecosystem of projects and partnerships.
Key Responsibilities
Identify and map out promising projects, engaging founders, and early-stage protocols across emerging crypto verticals.
Establish rapport with key players in the ecosystem through crafting and sending engaging, thoughtful and tailored outreach messages across multiple channels (email, Telegram, X/Twitter, Discord).
Track outreach efforts and maintain structured communication logs for internal visibility.
Collaborate with the Market Research and Strategy teams to align outreach priorities with ongoing research themes.
Support early-stage relationship building and transition engaged leads into the appropriate internal pipelines.
Stay informed on narrative shifts, protocol upgrades, and product launches within the broader crypto space.
Approach Web3 innovation with curiosity and convictionengage not just as a professional, but as an active participant exploring emerging protocols and narratives as frontiers to shape, not just trends to track.
QUALIFICATIONS
Strong written and verbal communication skills with a focus on clarity, tone, and nuance.
Demonstrated ability to understand and distill complex concepts into human, engaging messages.
A minimum of 6 months of direct exposure to crypto markets, ecosystems, or communities.
Demonstrably deep understanding of emerging crypto primitives (e.g. liquidity pools, modular infrastructure, intent-based systems, chain/account abstraction, restaking, etc.) and evolving narrative trends.
Self-motivated, detail-oriented, and comfortable working asynchronously within a distributed team.
Preferred but Not Required
Experience with outreach, communications, or community-building roles.
Background in writing, editorial, or user research.
Ability to discern signal from noise when reviewing projects or protocols at early stages.
What We Offer
Competitive salary paid in USDC and performance-based incentives.
Flexible remote working environment.
Direct access to a curated pipeline of frontier projects and founder relationships.
Opportunity to grow within an established yet agile organization at the forefront of Web3 incubation.
Mentorship and collaboration with senior research and strategy leaders.
Skills
- Effective communication
Job Description
Summary
We are seeking a passionate and experienced Marketing Lead to drive the marketing strategy and execution for Moca Network. This is a unique opportunity to shape the brand, grow the community, and contribute to the success of a groundbreaking project within the Animoca Brands ecosystem.
Responsibilities:
- Develop and execute a comprehensive marketing strategy aligned with Moca Network's goals and target audience
- Lead and mentor a team of marketing professionals across various disciplines, including content creation, social media, community management, and influencer marketing
- Build and maintain a strong brand identity for Moca Network that resonates with the web3 community
- Drive user acquisition and engagement through innovative marketing campaigns and initiatives
- Manage the marketing budget effectively and track key performance indicators (KPIs) to measure success
- Collaborate closely with the ecosystem, product, and engineering teams to ensure alignment and maximize impact
- Stay up-to-date on the latest trends and developments in the web3 space and identify new opportunities for marketing innovation
- Represent Moca Network at industry events and conferences
- Foster a strong and engaged community around Moca Network
- Develop and execute content marketing strategies to educate and inform the community about Moca Network's features and benefits.
Requirements:
- Proven experience in marketing blockchain-based projects or web3 companies
- Deep understanding of web3 culture, trends, and technologies
- Strong leadership and team management skills
- Excellent communication, interpersonal, and presentation skills
- Experience with various marketing channels and tools, including social media, content marketing, email marketing, and paid advertising
- Ability to work independently and as part of a team in a fast-paced environment
- Passion for blockchain technology and the open metaverse.
Skills
- Effective communication
- Leadership
- Teamwork
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