
About Company
BitGo provides the most secure and scalable solutions for the digital asset economy, offering regulated custody, borrowing and lending, and core infrastructure to investors and builders alike. Founded in 2013 – the early days of crypto – BitGo pioneered the multi-signature wallet and later built TSS to improve upon other companies' MPC offerings. Between multi-sig and TSS, BitGo offers the safest technology on the market and safeguards over 800 tokens across a wide variety of blockchains. Over the years, BitGo has expanded from offering wallets into providing a full-suite solution that lets clients hold assets safely and then put them to work. BitGo launched BitGo Trust Company in 2018, providing fully regulated, qualified cold storage to complement BitGo Inc’s original hot wallet solution. In 2020, BitGo launched BitGo Prime, which allows its clients to trade, borrow, and lend. Moreover, BitGo also provides access to DeFi, staking, NFT wallets, and beyond, and serves as the world’s sole custodian for WBTC, or wrapped Bitcoin. Today, BitGo is the leader in digital asset security, custody, and liquidity, providing the operational backbone for more than 1,500 institutional clients in over 50 countries – a list that includes many regulated entities and the world’s top cryptocurrency exchanges and platforms. BitGo also processes approximately 8% of all global Bitcoin transactions by value.
Job Description
Summary
We are looking to hire a full-time Product Designer, reporting to our Head of Design, to help build the future of BitGos Wallet Services. You will help develop novel features for our platform starting with definition and vision through to execution and launch. You are a passionate user advocate and able to balance business goals with proven user needs. You will need to be self-motivating and able to excel at juggling multiple projects in a startup environment. This is an opportunity to join a bold and passionate team working on unique product challenges that will shape the future of decentralized finance services. This role will require being full-time onsite at one of our Bay Area offices in San Francisco or Palo Alto to support collaborative team dynamics and innovative problem-solving
Responsibilities
- You will lead digital product design projects from research to conception to launch
- Participate in all aspects of the design process (research, ideation, design, and user testing)
- Convey user needs through personas, journey maps, user flows, wireframes, and prototypes
- Organize and lead workshops, design reviews, user interviews, and internal lessons
- Collaborate with multidisciplinary teams and advocate for design excellence
- Maintain and evolve toolkits, design systems, and brand collateral
- Contribute to the overall growth, productivity, and culture of the BitGo design team
Qualifications
- 5+ years of experience designing web-based and mobile software
- Deep understanding of the product design process, design thinking, design tools, and methodologies
- Ability to build user empathy and translate business understanding into beautiful, intuitive designs
- Humble yet able to defend design decisions using data, a solid design philosophy, and creative process
- A knack for visualizing complex data or user processes through diagrams and elegant interfaces
- Strong command of layout, iconography, typography, and information architecture
- A passion for exploring new design methods, processes, tools, and emerging technologies
- Portfolio showcasing case studies and process behind your design solutions
Nice to have:
- Experience working in and passion for digital assets and Web3 technologies
- Participate in the greater design community through speaking, writing, hosting events, and showcasing work
- Knowledge of front-end development languages such as HTML, CSS, JavaScript, React, etc.
- Experience building UI libraries and managing design systems
Skills
- Clear communication
- HTML & CSS
- Teamwork