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Customer Support Agent

  • bitpanda
  • Hybrid (2 d/w onsite)
  • Austria
  • Full Time
  • Customer Service
  • 873
  • 0
  • Posted: 1 year ago

Product Designer

  • BitGo
  • Onsite
  • United States
  • Full Time
  • Design
  • 824
  • 0
  • Posted: 1 year ago

Head of Design (Remote)

  • Token Metrics
  • Remote
  • Turkey
  • Full Time
  • Design
  • 811
  • 0
  • Posted: 11 months ago

Customer Success Manager - German

  • bitpanda
  • Hybrid (2 d/w onsite)
  • Germany
  • Full Time
  • Customer Service
  • 782
  • 0
  • Posted: 1 year ago

Designated Principal, Marketing

  • Robinhood
  • Onsite
  • United States
  • Full Time
  • Marketing
  • 760
  • 0
  • Posted: 1 year ago

Customer Support Agent

  • bitpanda
  • Hybrid (2 d/w onsite)
  • Austria
  • Full Time
  • Customer Service
  • 873
  • 0
  • Posted: 1 year ago
  • Closing: Apr 30, 2025
  • Customer Relationship Management (CRM)

Job Description

Summary

Are you someone with enthusiasm and belief in providing excellent customer service? If so, we are looking for people like you to join our frontline Customer Service club as a Customer Support Agent. You will be the backbone of our business by supporting and being there for our customers. You will be the face and voice of Bitpanda, delivering an exceptional and personal experience that builds trust and loyalty with every single interaction. You will join a team of passionate professionals whose goal is to provide a world-class service to our customers.

What youll do 

  • Provide world-class service to Bitpandas customers, handling their requests in a timely and professional manner via ticketing system and live chat, building up long-term value for the company while increasing customer satisfaction. 
  • Deliver company and team targets through strategic planning, collaboration, and consistent performance focus.  
  • Dive deep into user feedback to identify key product and feature requests and liaise internally with teams to provide insights.
  • Continuously strive to identify opportunities to improve ways in which Bitpanda can excel at supporting its customers. 
  • Develop strong relationships with other departments and build an effective network to collaborate on increasing customer satisfaction and NPS.

Who you are

  • Relevant experience within Customer Care, Support or Sales, across a variety of channels including any ticketing system and/or live chat.
  • Superb verbal and written communication skills both English and German.
  • Passion for investing and a keen interest in global financial markets is a plus.
  • Flexible and adaptable to keep pace with an ever-changing environment, available to work different shift patterns (day/evening) and weekends. 
  • Experience with Customer Care systems i.e. Zendesk is desirable (not mandatory).

Skills
  • Customer Relationship Management (CRM)
Sending message to bitpanda

Product Designer

  • BitGo
  • Onsite
  • United States
  • Full Time
  • Design
  • 824
  • 0
  • Posted: 1 year ago
  • Closing: Mar 06, 2025
  • Clear communication
  • HTML & CSS
  • Teamwork

Job Description

Summary

We are looking to hire a full-time Product Designer, reporting to our Head of Design, to help build the future of BitGos Wallet Services. You will help develop novel features for our platform starting with definition and vision through to execution and launch. You are a passionate user advocate and able to balance business goals with proven user needs. You will need to be self-motivating and able to excel at juggling multiple projects in a startup environment. This is an opportunity to join a bold and passionate team working on unique product challenges that will shape the future of decentralized finance services. This role will require being full-time onsite at one of our Bay Area offices in San Francisco or Palo Alto to support collaborative team dynamics and innovative problem-solving

Responsibilities

  • You will lead digital product design projects from research to conception to launch
  • Participate in all aspects of the design process (research, ideation, design, and user testing)
  • Convey user needs through personas, journey maps, user flows, wireframes, and prototypes
  • Organize and lead workshops, design reviews, user interviews, and internal lessons
  • Collaborate with multidisciplinary teams and advocate for design excellence
  • Maintain and evolve toolkits, design systems, and brand collateral 
  • Contribute to the overall growth, productivity, and culture of the BitGo design team

Qualifications  

  • 5+ years of experience designing web-based and mobile software
  • Deep understanding of the product design process, design thinking, design tools, and methodologies
  • Ability to build user empathy and translate business understanding into beautiful, intuitive designs
  • Humble yet able to defend design decisions using data, a solid design philosophy, and creative process
  • A knack for visualizing complex data or user processes through diagrams and elegant interfaces
  • Strong command of layout, iconography, typography, and information architecture
  • A passion for exploring new design methods, processes, tools, and emerging technologies
  • Portfolio showcasing case studies and process behind your design solutions

Nice to have:

  • Experience working in and passion for digital assets and Web3 technologies 
  • Participate in the greater design community through speaking, writing, hosting events, and showcasing work
  • Knowledge of front-end development languages such as HTML, CSS, JavaScript, React, etc.
  • Experience building UI libraries and managing design systems

Skills
  • Clear communication
  • HTML & CSS
  • Teamwork
Sending message to BitGo

Head of Design (Remote)

  • Token Metrics
  • Remote
  • Turkey
  • Full Time
  • Design
  • 811
  • 0
  • Posted: 11 months ago
  • Closing: Jul 24, 2025
  • Effective communication
  • Leadership
  • Problem-solving

Job Description

Summary

The Head of Design will play a pivotal role at Token Metrics, not just in elevating the aesthetic and usability of our products but in shaping the future of crypto analytics through innovative design solutions. This role demands a unique blend of creative talent, strategic mindset, and in-depth knowledge of the crypto industry, alongside proven leadership to guide and inspire a dynamic design team.
 
Responsibilities
    • Design Leadership: Cultivate a robust design strategy that propels Token Metrics to the forefront of the industry. Lead, mentor, and scale a design team capable of executing high-caliber UI/UX and graphic design projects.
    • Cross-Functional Synergy: Act as the linchpin between design, product, engineering, and marketing teams, ensuring design principles are seamlessly integrated into product development and brand messaging.
    • User-Centric Innovation: Champion user research and data-driven design approaches to continually refine and enhance user experience across all touchpoints.
    • Market-Informed Design Decisions: Utilize your deep understanding of the crypto market to inform design decisions, ensuring our products not only meet but exceed the evolving needs of our users.
    • Cultural Ambassador for Design: Foster a culture of creativity, collaboration, and continuous learning within the design team, encouraging innovative solutions that push industry boundaries.
Requirements
    • Crypto Design Expertise: 7+ years of experience in design, with at least 3+ years in leadership roles, preferably within the crypto or fintech sectors. A portfolio demonstrating UI/UX and graphic design excellence in crypto.
    • Strategic Visionary: Demonstrated ability to develop and execute a comprehensive design strategy that aligns with business goals and user needs.
    • Leadership and Collaboration: Proven track record of building and leading high-performing design teams. Exceptional ability to collaborate across departments to drive unified project outcomes.
    • Innovative Problem-Solver: Strong creative thinking and problem-solving skills, with a history of pushing the envelope in design thinking.
    • Communication Excellence: Outstanding communication and presentation skills, adept at articulating design concepts and strategies to various stakeholders.
    • Educational Background: Bachelor's or master's in Design, Human-Computer Interaction, or related field. Further certifications related to blockchain or design thinking are a plus.

Skills
  • Effective communication
  • Leadership
  • Problem-solving
Sending message to Token Metrics

Customer Success Manager - German

  • bitpanda
  • Hybrid (2 d/w onsite)
  • Germany
  • Full Time
  • Customer Service
  • 782
  • 0
  • Posted: 1 year ago
  • Closing: Apr 15, 2025
  • Clear communication
  • Customer Relationship Management (CRM)

Job Description

Summary

As a Customer Success Manager, you will be responsible for building and managing long-term relationships with our VIP B2C customers, as well as horizon scanning a wider customer base to develop potential opportunities into successful long-term growth. You will work closely with our Operations & Product teams to support Bitpandas strategic aspirations with accountability for customer satisfaction, adoption, retention, experience and growth. You'll be service-driven and know what's best for the customer while remaining commercially aware of the business needs and licensing regulatory requirements.

What youll do 

  • Provide unrivaled Customer Success Management by building strong relationships while focusing on delivering both customer and business outcomes. 
  • Leverage our data and insight, horizon scanning to intervene at critical moments in the customer journey. Proactively manage and improve customer and business KPIs for your accounts, such as trade activity, deposits, withdrawals, product adoption, CLTV, NPS, CSAT to identify trends and increase the share of customers' wallets.
  • Build, maintain, and execute customer success plans working closely with internal stakeholders. Provide feedback to the Product and Marketing teams to ensure we remain competitive within the market, whilst personally managing complaints and escalations.
  • Comprehensive knowledge of brand, site, promos and rewards. Maintain a level of commercial and industry awareness while ensuring the company meets all responsible standards.
  • Attend and host events, representing the company in the highest possible regard, ensuring player satisfaction and post-event follow-up to realise ROI.

Who you are 

  • Hold a strong profile as a proven Customer Success Manager, Digital Customer Success Manager, Account/Relationship Manager, Sales Manager or equivalent who is passionate about the customer, the product and your peers.
  • Demonstrate an understanding of business and customer KPIs with a track record of delivering value against those while being able to draw on strong analytical skills, ability to convert data to actionable insight, success plans and deliverables.
  • Ability to lead from within and create momentum and engagement to take actions to deliver customer/business results while building internal and external relationships. Work independently, take appropriate responsibility for actions and make sensitive decisions. 
  • Native-like German speaker with fluency in English. Ability to communicate in a clear, engaging and professional manner. Other languages are a plus.

Skills
  • Clear communication
  • Customer Relationship Management (CRM)
Sending message to bitpanda

Designated Principal, Marketing

  • Robinhood
  • Onsite
  • United States
  • Full Time
  • Marketing
  • 760
  • 0
  • Posted: 1 year ago
  • Closing: Mar 06, 2025
  • Attention to detail
  • Email marketing
  • Teamwork

Job Description

Summary

What youll do

  • Oversee the Robinhood Marketing function as its registered principal, supervising and advising on operational and regulatory compliance
  • Work closely with Product Marketing, Growth Marketing, Operations, and Creative teams. Offer guidance on marketing targeting and messaging, ensuring compliance with financial rules and regulations.
  • Engage with team members from Legal and Compliance to collaboratively review and approve marketing materials and strategies.
  • Develop and implement detailed, clear, and effective Written Supervisory Procedures (WSPs) that align with regulatory requirements, industry standards, and recommended practices.
  • Ensure documentation is kept up-to-date, files are accurately archived, and that they reflect appropriate status, content and approvals.
  • Flex into program management and/ or special projects as needed

What you bring

  • Series 24 license (General Securities Principal)
  • 8+ years of experience in the financial services industry, ideally on or in support or providing guidance to sales or marketing teams
  • Able to scrutinize content and information through the lens of financial regulations, and address potential conflicts / triage solutions
  • Strong understanding of paid advertising, email marketing operations, and compliance considerations, particularly in relation to financial regulations.
  • Deep expertise in investment products and a thorough knowledge of FINRA and SEC regulations applicable to Broker-Dealers, especially regarding public communications and customer recommendations (e.g., Reg BI).
  • Diligent work ethic and ability to adapt quickly while managing many projects simultaneously
  • Acute attention to detail

 

Skills
  • Attention to detail
  • Email marketing
  • Teamwork
Sending message to Robinhood

Specialist, Financial Risk

  • bitpanda
  • Hybrid (3 d/w onsite)
  • Austria
  • Full Time
  • Admin
  • 4
  • 0
  • Posted: Today

Staff Product Designer - Financial Tools and Infra

  • Coinbase
  • Remote
  • United States
  • Full Time
  • Design
  • 10
  • 0
  • Posted: 3 days ago

Software Engineer II, Data & AI

  • Ripple
  • Onsite
  • United States
  • Full Time
  • Software Engineering
  • 10
  • 0
  • Posted: 4 days ago

Software Engineer III- Global Banking Platform

  • JP Morgan Chase
  • Onsite
  • United Kingdom
  • Full Time
  • Software Engineering
  • 12
  • 0
  • Posted: 5 days ago

Staff IT Network Engineer

  • Ripple
  • Hybrid (3 d/w onsite)
  • United Kingdom
  • Full Time
  • Software Engineering
  • 13
  • 0
  • Posted: 6 days ago

AI Engineer (Japan)

  • Limit Break
  • Onsite
  • Japan
  • Full Time
  • Software Engineering
  • 18
  • 0
  • Posted: 1 week ago

Lead Architect

  • JP Morgan Chase
  • Onsite
  • India
  • Full Time
  • Software Engineering
  • 21
  • 0
  • Posted: 1 week ago

Exchange Operations Analyst

  • Coinbase
  • Hybrid (3 d/w onsite)
  • Singapore
  • Full Time
  • Admin
  • 24
  • 0
  • Posted: 1 week ago

Senior Backend Engineer

  • Flash Bots
  • Remote
  • Full Time
  • Software Engineering
  • 27
  • 0
  • Posted: 2 weeks ago

Site Reliability Engineer

  • SingleStore
  • Onsite
  • India
  • Full Time
  • Software Engineering
  • 28
  • 0
  • Posted: 2 weeks ago

Specialist, Financial Risk

  • bitpanda
  • Hybrid (3 d/w onsite)
  • Austria
  • Full Time
  • Admin
  • 4
  • 0
  • Posted: Today
    Apply
  • Clear communication
  • Teamwork skills

Job Description

Summary

Join our Group Risk Management Team as a Financial Risk Manager, focusing on the identification, assessment, and monitoring of credit, liquidity, and market risk. In this role, you will sit at the intersection of Traditional Finance (TradFi) and digital assets, acting as the primary risk owner for our Real Stocks and Commodities products, and leading the risk oversight for future securities-related launches.

Reporting to the FRM Lead, you will be responsible for operating and optimizing Bitpandas Financial Risk Management (FRM) models. You will use your quantitative background and traditional market expertise to provide data-driven risk assessments, acting as a key advisor to our business and trading operations.

 

What you'll do 

  • Serve as the dedicated risk owner for TradFi asset classes, specifically Real Stocks, ETFs, and Commodities.
  • Develop, maintain, and optimize FRM models to establish risk limits and monitor global exposure across our multi-asset platform.
  • Analyze and mitigate complex cross-asset risks, including the management of liquidity drag between T+2 TradFi settlement cycles and 24/7 crypto operations.
  • Advise product and business owners on risk identification and mitigation strategies, providing the quantitative analysis required for executive-level decision-making.
  • Act as the main point of contact for Bitpandas operational teams and trading desk, ensuring risk frameworks are integrated efficiently alongside fast-paced product delivery.

 

Who you are

  • Strong professional background in traditional financial markets (Stocks, ETFs, Commodities), with a clear understanding of market structures, settlement cycles, and traditional risk dynamics.
  • Advanced Python programming skills for developing and maintaining risk models, paired with a working knowledge of SQL for data manipulation.
  • Previous experience in risk management within a brokerage, investment bank, or scaling fintech, with a core focus on market, credit, or liquidity risk.
  • Direct experience building or managing risk frameworks for Margin Trading or leveraged stock products is highly desirable.
  • Ability to work autonomously in a fast-paced environment and take end-to-end ownership of complex quantitative tasks.

Skills
  • Clear communication
  • Teamwork skills
Sending message to bitpanda

Staff Product Designer - Financial Tools and Infra

  • Coinbase
  • Remote
  • United States
  • Full Time
  • Design
  • 10
  • 0
  • Posted: 3 days ago
    Apply
  • Adobe Photoshop, InDesign
  • Clear communication
  • Teamwork

Job Description

Summary

The Platform Design and Research team at Coinbase plays a critical role in executing on our vision to create more economic freedom for the world and sits at the center of building products across the company. We design the core platforms and internal tools that accelerate product development and operations across Coinbase, and we're building the most secure, trusted, and easy-to-use crypto experiences for millions of customers.

You'll join our Financial Platform team to shape the next generation of internal financial infrastructurethe tools and systems that help Coinbase move, account for, and manage money safely and efficiently across products.

This is a 0-to-1 opportunity to establish a design standard for internal tools, an area that has historically lacked dedicated design support. As a Staff Product Designer, you'll lead design for financial tools that teams use to launch, operate, and monitor products safely and efficientlyincluding systems for ledgers, treasury, accounting, reconciliation, and fund allocation. Your work will set the blueprint for how internal platforms across Coinbase are designed, influencing not just Financial Infrastructure but future tooling for DevTools, Compliance, and beyond.

What you'll be doing (ie. job duties):

  • Contribute to the overall direction and decision-making for product and design strategy across Coinbase's financial infrastructure tools.
  • Own end-to-end design for high-impact features and net-new products, from discovery through launchincluding fund flow onboarding and controls, ledger and reconciliation tools, financial lineage explorers, and treasury command centers.
  • Partner closely with Product, Engineering, Finance leadership, Treasury, Accounting, and Compliance to define problems, explore solutions, and ship experiences quickly.
  • Design high-quality UI and interaction patterns for data-intensive, workflow-heavy enterprise tools, including visual workflow builders, configuration management systems, and real-time dashboards.
  • Make complex financial data digestible and actionable through thoughtful data visualization and information design.
  • Run iterative design cycles: ideate, prototype, test with internal users (accountants, treasury managers, CX agents, engineers), and refine based on qualitative feedback and operational data.
  • Establish scalable design patterns and systems that other teams can reuse, codifying best practices for internal platform UX at Coinbase.
  • Operate as the sole designer in highly technical roomsinterfacing directly with Executives and influencing technical roadmaps with confidence.

What we look for in you (ie. job requirements):

  • 8+ years of professional Product Design experience, including leading complex, multi-stakeholder projects end-to-end and operating at Staff-level scope.
  • Proven track record designing enterprise solutions for complex workflows, ideally used by both technical and non-technical users.
  • Experience designing internal tools, developer platforms, or operational toolingyou've simplified "messy" back-end processes into elegant, functional interfaces.
  • Strong data visualization skillsyou can make complex data digestible and actionable.
  • Systems thinking you excel at building tools from the ground up where no UI currently exists.
  • Excellence in UX thinking, systems design, and clear written communication.
  • Experience influencing product strategy and roadmap in close partnership with Product and Engineering.
  • Strong cross-functional communication and stakeholder management experience (Product, Engineering, Finance, Accounting, Treasury, Compliance, Operations).
  • Ability to operate as a "force multiplier"working independently in highly ambiguous spaces, identifying the right problems to solve rather than purely executing.
  • Sharp attention to detail and mastery of your craft: visual design, interaction design, and prototyping.
  • Thrives in a fast-paced, sometimes ambiguous environment.
  • Fluency in Figma and modern prototyping tools, including using AI tools to explore, prototype, or ship faster.
  • Low ego, collaborative, and open-minded.
  • Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.

Nice to haves:

  • User of Coinbase products.
  • Experience designing for regulated industries (e.g., financial services, fintech).
  • Experience with financial systems (ledgers, reconciliation, treasury, accounting tools).
  • Background with data visualization and lineage tools.
  • Interest or experience in AI applications and codingbridging the gap between design and engineering.
  • Experience operating in startups or 01 environments with high agency and ownership.

Job ID: P74158

#LI-Remote

Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)).

Annual base salary range (excluding equity and bonus):

$207,485 - $244,100 USD

Skills
  • Adobe Photoshop, InDesign
  • Clear communication
  • Teamwork
Sending message to Coinbase

Software Engineer II, Data & AI

  • Ripple
  • Onsite
  • United States
  • Full Time
  • Software Engineering
  • 10
  • 0
  • Posted: 4 days ago
    Apply
  • Big Data Analysis & SQL
  • Clear communication
  • Programming language (R, Python, Scala, Matlab)
  • Teamwork skills

Job Description

Summary

In this role, As a Software Engineer II, Data & AI you will be one of the core engineers within Ripples central Data Engineering. This team implements the data ingestion and transformation for analytics, machine learning and powering various business functions at Ripple. You are curious about the bottlenecks and failure modes of a system and look for opportunities to continually improve cost/performance characteristics. You are hands-on in driving key technical decisions, ensuring the right tradeoffs are made to deliver high-quality results and deliver high, measurable customer value. You work well across functions and teams, including data science, product, application engineering, compliance, finance and others. Your passion for good engineering is complemented by strong instincts to deliver value.

 

 

 

 

 

What youll do:

  • Highly efficient in shipping solutions to both large and small projects.
  • Can handle ambiguity in requirements and can define and propose solutions for them.
  • Writes, presents, and gets agreement on the design document for a project highlighting the architecture, timelines and alternatives considered.
  • Owns the development and rollout for a small to mid-sized projects.
  • Writes clean tech specs and identifies risks before starting major projects.
  • Recognizes trade-offs and identifies impact/risks between alternative solutions.
  • Improves code structure and architecture in data pipelines of testability and maintainability.
  • Plays an active role in breaking down initiatives that span multiple sprints and tasks.
  • Leads feature development with 1-2 collaborators.
  • Collaborate to create AI agents and conversational tools that let business users get insights from data without needing technical skills.

What you'll bring:

  • Proficient( 3 - 6yrs) in at least one primary programming language (e.g. Python, Scala) and comfortable working with SQL
  • Experienced in at least one Data Warehouse or data lake platforms such as Databricks
  • Ability to write sophisticated code and comfortable with picking up new technologies independently.
  • Some hands-on experience using AI or machine learning in data-related projects, such as helping with data pipelines, data quality checks, or simple AI-powered tools.
  • Exposure to tools that use large language models, such as coding assistants, chat-based data tools, search tools that answer questions from documents, or basic workflow automation with AI.
  • Familiar with developing distributed systems with experience in scalable data pipelines
  • Experience with RESTful APIs and server-side APIs integration
  • Highly or conceptually familiar with AWS cloud resources (S3, Lambda, API Gateway, Kinesis, Athena, etc.,)
  • Experience in orchestrating CI/CD pipelines using GitLab and Terraform.
  • Excel at taking vague requirements and crystallizing them into scalable data solutions
  • Excited about operating independently, demonstrating perfection, and learning new technologies and framework

For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicants experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. 

CA Annual Base Salary Range

$140,000$174,999 USD

Skills
  • Big Data Analysis & SQL
  • Clear communication
  • Programming language (R, Python, Scala, Matlab)
  • Teamwork skills
Sending message to Ripple

Software Engineer III- Global Banking Platform

  • JP Morgan Chase
  • Onsite
  • United Kingdom
  • Full Time
  • Software Engineering
  • 12
  • 0
  • Posted: 5 days ago
    Apply
  • Programming language (R, Python, Scala, Matlab)
  • SQL (a must) and Hive (optional)
  • Teamwork

Job Description

Summary

Be an integral part of a team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. 

As a Software Engineer III at JPMorgan Chase within the Global Banking Platform (GBP), you are an integral part of a team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.  

We are building the next generation core banking platform that will operate at a global scale and will support hundreds of millions of accounts. We use cloud native technologies, and the work involves the development of micro-services, integrations, dashboards, production support tools and CI/CD pipelines. 

Initially, successful candidates for the role will be seconded to a FinTech software partner. This is an exciting opportunity to experience the day to day of a fintech while being fully backed by JPMC. After the conclusion of the secondment, all secondees will return to JPMC and apply the knowledge, technologies and practices acquired and develop the critical services to support GBPs worldwide journey to the cloud. 

 

Job Responsibilities 

  • Design, implement and develop scalable, performant microservices using software engineering best practices.  
  • Writes secure and high-quality code 
  • Writes automated unit tests, integration tests, etc.  
  • Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development  
  • Proactively identifies hidden problems and patterns in code and data and uses these insights to drive improvements to coding hygiene and system architecture  
  • Manage and troubleshoot deployments from testing environments all the way to production. 
  • Interface with other engineering teams to ensure that features are added in a structured and coherent way.  
  • Translate generic product requirements into trackable tickets.  
  • Contributes to software engineering communities of practice and events that explore new and emerging technologies  
  • Adds to team culture of diversity, equity, inclusion, and respect 

 

Required qualifications, capabilities and skills 

  • Formal training or certification on software engineering concepts and applied experience  
  • Hands-on practical experience in system design, application development, testing, and operational stability  
  • Proficient in at least one major programming language: Go, Python and/or Java  
  • Experience with Kubernetes and Terraform 
  • Experience in developing automated tests as an integral part of the development cycle. 
  • Overall knowledge of the Software Development Life Cycle 
  • Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages  
  • Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security 
  • Experience with any cloud provider. 

 

Preferred qualifications, capabilities and skills 

  • Knowledge of banking / finance.  
  • Certification in AWS, Kubernetes (CKE) and Terraform 
  • Familiar with databases (SQL or NoSQL). 
  • Experience with client/server software architectures & networking, or microservice architectures.  
  • Experience with observability tools like Grafana, Prometheus, Open Telemetry and others. 
  • Experience with streaming architectures and tools (e.g. Kafka) 

Skills
  • Programming language (R, Python, Scala, Matlab)
  • SQL (a must) and Hive (optional)
  • Teamwork
Sending message to JP Morgan Chase

Staff IT Network Engineer

  • Ripple
  • Hybrid (3 d/w onsite)
  • United Kingdom
  • Full Time
  • Software Engineering
  • 13
  • 0
  • Posted: 6 days ago
    Apply
  • Clear communication
  • Leadership
  • Programming language (R, Python, Scala, Matlab)
  • Teamwork skills

Job Description

Summary

In the role of Staff Network Engineer, you will serve as a technical architect and senior project lead for Ripples global corporate network infrastructure. You will promote network consistency across all offices, manage major site upgrades or new office openings, and guarantee 99.9% network uptime. We want a high-impact individual contributor who defines Ripples architectural standard for global connectivity. This position blends high-level planning with practical senior engineering to support a workforce spread around the world.

Key Responsibilities

  • Architectural Leadership: Define and maintain the "Global Office Standard" (Arista/Aruba/Palo Alto). Act as the final technical point of contact for resolving any critical issues in the global network infrastructure.
  • NetDevOps and Automation: Drive the transition to automated deployments. Replace manual "copy-paste" configurations with Ansible, Terraform, and Python-based workflows, applying Arista CloudVision APIs for Zero Touch Provisioning (ZTP).
  • Security and Zero Trust: Collaborate with the Information Security team to implement Zero Trust Network Access (ZTNA). Manage the lifecycle of certificate-based EAP-TLS 802.1x authentication along with SASE/SD-WAN transitions.
  • Infrastructure Life Cycle: Manage multi-million dollar global hardware upgrades. Coordinate the retirement of outdated Juniper stacks and the rollout of next-generation Arista switching and Aruba Wireless solutions.
  • Reliability Engineering: Ownership of the 99.9% Network availability SLA. Develop streaming telemetry and sophisticated observability dashboards (LogicMonitor/Grafana) to move from reactive troubleshooting to proactive network monitoring.
  • Vendor and Project Management: Manage relationships with ISPs, hardware vendors, and professional services providers. Lead cross-functional projects to meet international deliverables.

Required Technical Expertise

  • Expert-level understanding of Arista EOS (CloudVision, MLAG, VXLAN) and Aruba Central.
  • Deep experience with Palo Alto Networks (Panorama, GlobalProtect, and Prisma or equivalent experience)
  • Great understanding of cloud based Radius/TACACS+ authentication and certificate management platforms such as Arista AGNI, Foxpass, and ClearPass.
  • Expertise in Arista (EOS/CloudVision) and Juniper (JunOS) switching/routing stacks. Experience with MLAG and LACP switch stacking for high availability.
  • Senior-level experience with Aruba wireless solutions, particularly Aruba Central in extensive global deployments with high user density.
  • Familiarity with enabling QOS over SD-WAN for reliable, high-quality video conferencing (Zoom) in an active/active network stack.
  • Proficiency in NetDevOps tooling such as Python and Ansible. Experience using Git (GitHub/GitLab) for version-controlled network configurations.
  • Advanced administration of tools like Infoblox (DNS/DHCP/IPAM) in a high-availability, multi-site environment.
  • Expert knowledge of core protocols such as BGP, BFD, STP, SD-WAN, ZTNA, and 802.11ax/be wireless standards.

Soft Skills and Leadership

  • Asynchronous Collaboration: Ability to clearly detail complex architectures for a distributed team (confluence, diagrams, technical specs).
  • Critical Thinking: Ability to balance immediate "firefighting" with long-term technical debt reduction.
  • Mentorship: A track record of leveling up junior engineers through experience with guidelines, code reviews, and technical workshops.

 

What Sets You Apart (Bonus)

 

  • Experience operating within multi-vendor network stacks.
  • Exposure to fast-paced, globally distributed companies.
  • Experience with Infrastructure as Code (IaC) for managing global network maintenance initiatives and new deployments.
  • Familiarity with SRE principles applied to networking (Error Budgets, RCAs, and Post-mortems).

Skills
  • Clear communication
  • Leadership
  • Programming language (R, Python, Scala, Matlab)
  • Teamwork skills
Sending message to Ripple

AI Engineer (Japan)

  • Limit Break
  • Onsite
  • Japan
  • Full Time
  • Software Engineering
  • 18
  • 0
  • Posted: 1 week ago
    Apply
  • Clear communication
  • Programming language (R, Python, Scala, Matlab)
  • Teamwork skills

Job Description

Summary

Our mission is to work alongside game production teams (artists, technical assistants, game designers, and development teams) to establish generative AI (such as LLM) and procedural generation as "tools that can withstand actual production." 
 
Rather than being limited to real-time generation, our workflow primarily relies on "pre-generation (batch generation)," continuously improving quality, speed, and reproducibility by looping through intent articulation generation evaluation feedback improvement.
 
This position is not primarily focused on research and development (R&D), but rather on implementing functions and tools that are integrated into game production, and delivering value through their operation.
 
Business Content
 
  • Development of AI functions and production tools that support art/scenario/level creation using generative AI (LLM, etc.) and procedural generation.
  • Articulating the production intent (purpose, constraints, and evaluation criteria), designing templates/constraints, optimizing the UX of production tools, and improving the generation experience.
  • Improved generation quality (completeness/consistency/reproducibility) and streamlined production pipeline (generation flow, review process, data management, regeneration/diff management, etc.)
  • Evaluation design and continuous improvement from the perspectives of generation speed, cost, and quality (benchmarking, comparative evaluation, operational monitoring) Expansion development of our proprietary node-based editor (addition of features for production sites / UX improvement)
  • Design and implementation of a pre-generation (batch generation) function for standardized scenarios (templating, structured output, generation flow with review assumptions)
  • Design and implementation of a pre-generation (batch generation) function for puzzle levels (including evaluation design for constraint satisfaction, solvability/difficulty, etc.)
  • Creation and optimization of a pre-trained database for game resources (schema design, tagging, deduplication, improvement of searchability/reusability)
 
Application Requirements
 
  • Experience as an engineer involved in game development, or practical experience as a Technical Artist with coding skills.
  • Basic understanding of machine learning/natural language processing, or automated generation (procedural generation, search/optimization, etc.)
  • Experience working with large-scale datasets/content databases (collection/processing/quality control/design of searchability and reusability, etc.)
  • The process doesn't end with "inspection" of the product; quality can be improved through an iterative cycle of evaluation design review feedback improvement.
  • The ability to move forward by aligning objectives, constraints, and evaluation criteria through exchanges of ideas with stakeholders (artists/designers/engineers).
 
Welcome skills
 
  • Experience in developing conversational AI/agents (ability to integrate them into the UI/workflow for production support)
  • Experience in using and operating GPUs in cloud services (AWS, GCP, RunPod, Azure, etc.)
  • Experience using machine learning frameworks such as TensorFlow, Keras, and PyTorch
  • Development and operation experience related to generative AI (images/text/structured data) (training/fine-tuning/inference optimization/evaluation, etc.)
  • Experience in designing workflows/guardrails for implementation in production environments (templates, constraints, checks, reproducibility, difference management, etc.)
  • Experience in developing extensions for node-based (graph/DSL, etc.) editors.
  • Experience in automatic level generation, exploration/optimization, and evaluation (solvability, difficulty estimation, diversity, etc.)
  • Experience in data modeling/database design (content database, tag design, indexing, deduplication, etc.)
  •  
Desired candidate profile (skills)
 
  • Interests spanning numerous areas related to game development (art/scenario/levels/operations/tools)
  • The ability to honestly confront tasks and persistently cycle through hypothesis testing and improvement.
  • Can be driven forward with a sense of urgency and awareness of deadlines.
  • Possesses self-control and can take initiative while also involving those around them.
  • Ability to quickly exchange opinions on issues and propose solutions.
  • You can articulate the objectives, constraints, and evaluation criteria, and reach a consensus with stakeholders.
  • We can collaborate to improve quality through a loop of providing direction feedback improvement (allowing us to run pre-generated processes).
 

Skills
  • Clear communication
  • Programming language (R, Python, Scala, Matlab)
  • Teamwork skills
Sending message to Limit Break

Lead Architect

  • JP Morgan Chase
  • Onsite
  • India
  • Full Time
  • Software Engineering
  • 21
  • 0
  • Posted: 1 week ago
    Apply
  • Clear communication
  • Programming language (R, Python, Scala, Matlab)

Job Description

Summary

As a Lead Architect at JPMorgan Chase within the Technology Governance team, you will lead our local team and help us expand our governance remit and support engineers in meeting firm standards and regulatory requirements throughout the lifecycle of applications/IT assets

At JP Morgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact.

Job responsibilities:

  • Support the lifecycle of assigned applications, ensuring reliability, operational stability, and alignment with firmwide controls.
  • Help Application Owners with the technical target state and strategy for applications, collaborating with architecture and engineering teams.
  • Identify, assess, and manage technology risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices.
  • Support implementation and evaluation of effective controls, proactively monitor control effectiveness, and recommend enhancements.
  • Define team objectives, ensuring everyone understands their responsibilities.
  • Assign tasks based on team members strengths and development needs, ensuring efficient use of resources.
  • Identify skill gaps, provide training opportunities, and support career development for team members.
  • Identify opportunities to eliminate or automate remediation of recurring issues to improve operational stability.
  • Support efforts to enhance application resiliency, security, and performance through creative problem-solving and technical innovation.
  • Provide regular reporting and governance insights to senior management.
  • Develop and maintain robust relationships with technologists, data officers, and business partners to facilitate collaboration and progress toward shared goals.

Required qualifications, capabilities and skills :

  • 5+ years of applied experience in application management, architecture, or related technical roles.
  • Experience managing teams, problem-solving and decision-making
  • Experience in technology risk management, information security, and familiarity with risk management frameworks and financial industry regulatory requirements.
  • Advanced understanding of the Software Development Life Cycle (SDLC), application resiliency, and security.
  • Proven record of implementing effective risk mitigation strategies.
  • Advanced proficiency in one or more programming languages.
  • Practical cloud native experience and advanced knowledge of cloud, AI, machine learning, mobile, or other technical disciplines.
  • Proficiency in automation, continuous delivery (CI/CD), and agile methodologies.
  • Demonstrated ability to influence executive-level strategic decision-making and translate technology insights into business strategies.

Preferred qualifications, capabilities and skills :

  • Experience in AI and prompt engineering is a plus

Skills
  • Clear communication
  • Programming language (R, Python, Scala, Matlab)
Sending message to JP Morgan Chase

Exchange Operations Analyst

  • Coinbase
  • Hybrid (3 d/w onsite)
  • Singapore
  • Full Time
  • Admin
  • 24
  • 0
  • Posted: 1 week ago
    Apply
  • Clear communication
  • Teamwork

Job Description

Summary

Who we are

 

We are one of the earliest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users. Our product lineup also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course view and purchase cryptocurrencies.

What you'll do

Work closely with Operations and Quant Team to configure and test the exchange application end-to-end, which includes drafting, executing, reviewing, and owning the test scenarios, test cases and checklist(s)/process flow(s).

Monitor exchange prices and spreads to ensure it is align with global market prices

Treasury management for quant wallet 

Prepare and present weekly OKR reports

Managed and onboard partners onto exchange

Leverage trading metrics to identify inefficiencies and opportunities to increase profitability and performance

Maintain exchange liquidity and troubleshoot any live-trading issues

What we expect from you

A bachelor's degree in Business, Finance, or a related field is preferred.

Extensive experience in Crypto operations and process optimization.

More than 2 years of experience in exchange operations.

Preferably, more than 1 year of experience in spot or Conversion trading in financial services and/or user operations.

Good knowledge in operations, including BAU, back admin system management, basic trading knowledge, and market promotion.

Experience collaborating with cross-functional teams.

Experience in risk management and automation tools.

Excellent communication skills, with the ability to prioritise tasks and manage multiple projects simultaneously.

Skills
  • Clear communication
  • Teamwork
Sending message to Coinbase

Senior Backend Engineer

  • Flash Bots
  • Remote
  • Full Time
  • Software Engineering
  • 27
  • 0
  • Posted: 2 weeks ago
    Apply
  • Effective communication
  • Leadership
  • Programming language (R, Python, Scala, Matlab)
  • Teamwork skills

Job Description

Summary

What You'll Do

  • Lead Infrastructure Development: Lead or support development of high-performance backend infrastructure for rollups, including block builders, sequencers, and decentralized execution environments powered by TEE technology.

  • Own Critical Infrastructure: Own key infrastructure components across CI/CD, observability, automation, and runtime performance tooling that support our production systems serving millions of users.

  • Cross-functional Collaboration: Collaborate closely with protocol, research, and backend teams to design infrastructure that balances fast UX with decentralization goals and censorship resistance.

  • Production Excellence: Debug production systems at the OS, network, or runtime level and drive reliability improvements across the stack to maintain our industry-leading uptime standards.

  • Open Source Leadership: Contribute to and lead open-source infrastructure projects that advance the MEV ecosystem and blockchain scalability.

Who You Are

  • Experienced Infrastructure Engineer: 4-10 years of experience with production systems and deep understanding of infrastructure, platform engineering, or DevOps concepts at scale.

  • Systems Programming Expert: Strong skills in Rust or Go, with the ability to build high-performance, secure systems.

    • Bonus points if you've contributed to execution layer/node projects like Geth, Reth, or rbuilder.

  • Excellent Communicator: Whether working independently or leading cross-functional teams, you have exceptional communication and coordination skills for our remote-first, global environment.

  • Impact-Driven: You're motivated by solving hard problems that have asymmetric impact and strike at the core of crypto's infrastructure challenges.

Nice-to-Haves

  • Ethereum Infrastructure Experience: Experience running Ethereum infrastructure, such as clients, builders, rollup sequencers, or MEV-Boost components.

  • Open Source Contributions: Contributed to open-source infrastructure tooling or participated in protocol engineering discussions.

  • Trusted Execution Environments: Worked with TEEs, secure enclaves (like Intel TDX), or other trusted compute primitives - particularly relevant as we migrate our infrastructure to TEE-based systems.

  • High-Performance Systems: Built high-throughput or latency-sensitive systems (e.g., trading infrastructure, real-time data processing).

  • Blockchain Ecosystem Knowledge: Deep understanding of MEV, L2 scaling solutions, or DeFi protocols.

Skills
  • Effective communication
  • Leadership
  • Programming language (R, Python, Scala, Matlab)
  • Teamwork skills
Sending message to Flash Bots

Site Reliability Engineer

  • SingleStore
  • Onsite
  • India
  • Full Time
  • Software Engineering
  • 28
  • 0
  • Posted: 2 weeks ago
    Apply
  • Effective communication
  • Programming language (R, Python, Scala, Matlab)
  • Teamwork skills

Job Description

Summary

SingleStore is seeking a Site Reliability Engineer to help optimize and scale our managed service offering across all three major cloud providers. In this role, you will be at the intersection of leading technology trends – A highly performant distributed database, managed by Kubernetes, running in the cloud. This is a great opportunity to push the boundaries with a cloud-focused SRE role.  

 

This is a development role, requiring an engineering mindset to solve operational challenges. You will be part of a globally distributed team of engineers, helping to drive SRE practices across the company. Through infrastructure automation, you will help us grow our service across multiple cloud platforms. This requires a relentless focus on eliminating manual processes. You will also leverage our monitoring platform to improve the overall customer experience by systematically identifying and fixing any issues impacting our customers. As an SRE, you will also help diagnose issues on the platform, leveraging a deep understanding of the SingleStore query engine along with the backend infrastructure.  

 

 

Roles and Responsibilities

 

Develop automation platform to manage infrastructure rollouts across cloud providers

Optimize telemetry platform to identify customer impacting events while providing relevant data to drive debugging

Partner with engineering team to optimize performance of services for cloud architecture

Debug Live Site events and conduct follow-up postmortem and RCA analysis

Participate in an SLA-driven on-call rotation, which will include after-hours, weekend, and rotating holiday participation.

 

Required Skills and Experience

 

5 years of demonstrated experience working as a Site Reliability Engineer

Infrastructure automation experience. Scripting experience (Python, Bash) a plus.

Experience with the Prometheus monitoring stack. Experience with Grafana, Mimir and Loki is a plus.

Knowledge of Kubernetes and the container ecosystem

Strong cross group collaboration and communication skills

Familiar with at least one of AWS, Azure, or Google Cloud

Experience debugging, diagnosing and troubleshooting complex, production software

B.S. Degree in Computer Science or related field

SingleStore is a global database company that empowers the world’s leading organizations to build and scale cutting-edge AI applications on a unified data platform that supports real-time transactions, analytics, and search. Our platform handles streaming data ingestion, vector search, full-text search, and multi-model data types - all with high performance, petabyte-scale capacity, high user concurrency

Skills
  • Effective communication
  • Programming language (R, Python, Scala, Matlab)
  • Teamwork skills
Sending message to SingleStore

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